Privacy Policy

Belfast Children's Clinic is a private paediatric clinic based in Belfast, Northern Ireland, providing specialist paediatric healthcare for children aged 0–16 years. Our lead clinician is Dr Mugilan Anandarajan, Consultant Paediatrician. For the purposes of data protection law, Belfast Children's Clinic is the data controller responsible for your personal data. If you have any questions about how we handle your data, please contact us via the details on our Contact page.

We may collect the following types of personal information: • Contact details — name, email address, telephone number, and postal address. • Health information — details about your child's symptoms, medical history, and any information you provide when booking or attending an appointment. • Appointment and booking information — dates, times, and records of consultations. • Website usage data — anonymised information about how visitors use our website, collected via cookies and analytics tools. • Insurance details — your private health insurance provider and membership number, where relevant. We only collect information that is necessary for the purposes described in this policy.

We use your personal information to: • Provide and manage your child's medical care and consultations. • Communicate with you about appointments, test results, and follow-up care. • Process insurance claims and billing. • Comply with our legal and regulatory obligations as a healthcare provider. • Improve our website and services. We will never sell your personal data to third parties or use it for unsolicited marketing without your explicit consent.

We process your personal data on the following legal bases under UK GDPR: • Provision of healthcare (Article 9(2)(h)) — processing health data is necessary for the provision of medical care. • Legitimate interests — for website analytics and improving our services. • Legal obligation — where we are required to retain records under healthcare regulations. • Consent — where you have given us explicit consent, for example to send you appointment reminders by email.

We may share your information with: • Other healthcare professionals involved in your child's care, where clinically necessary and with your knowledge. • Your private health insurer, to process claims on your behalf. • Third-party booking platforms (such as Kingsbridge Private Hospital and Top Doctors) through which appointments are made — these platforms have their own privacy policies. • Regulatory bodies such as the General Medical Council (GMC) or the Regulation and Quality Improvement Authority (RQIA), where required by law. We do not share your data with any other third parties without your consent, except where required by law.

We retain patient records in accordance with the Department of Health guidance for Northern Ireland, which generally requires medical records to be kept for a minimum of 8 years from the date of last treatment (or until a child's 25th birthday, whichever is later). Website usage data is retained for no longer than 26 months. When data is no longer required, it is securely deleted or anonymised.

Under UK GDPR, you have the following rights regarding your personal data: • Right of access — you can request a copy of the personal data we hold about you or your child. • Right to rectification — you can ask us to correct inaccurate or incomplete data. • Right to erasure — in certain circumstances, you can ask us to delete your data. • Right to restrict processing — you can ask us to limit how we use your data. • Right to data portability — you can request your data in a machine-readable format. • Right to object — you can object to certain types of processing, including direct marketing. To exercise any of these rights, please contact us using the details on our Contact page. We will respond within one month. If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site. Cookies are small text files stored on your device. We use: • Essential cookies — necessary for the website to function correctly. • Analytics cookies — to understand how visitors interact with our site (anonymised data only). You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. All health information is handled in accordance with our obligations under UK GDPR and the Data Protection Act 2018.

Our website contains links to third-party websites, including Kingsbridge Private Hospital, Ulster Independent Clinic, Doctify, and Top Doctors. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: Belfast Children's Clinic Kingsbridge Private Hospital 811–815 Lisburn Road Belfast BT9 7GX Telephone: 028 9066 7878 Alternatively, use the contact details on our Contact page.